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NutroVite (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, create an account, or place an order with us. By using our services, you agree to the practices described in this policy.

  1. Information We Collect

When you interact with NutroVite, we may collect the following information:

  • Personal details such as your name, phone number, email address, and delivery address.
  • Account registration and login details when you create an account on our website.
  • Payment information required for completing transactions (processed securely through third-party gateways).
  • Browsing activity, cookies, and analytics data for improving our website and marketing.
  1. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders.
  • To manage your account and provide customer support.
  • To process payments through our trusted third-party payment partners.
  • To share necessary information with delivery providers for timely shipments.
  • To send you updates, offers, and promotions (only if you opt in).
  • To analyze website performance and improve user experience.
  1. Payment Information

We currently accept multiple payment methods including:

  • Cash on Delivery
  • Bank Transfer
  • Mobile Banking (bKash, Nagad, Rocket)
  • International Cards

All payment information is handled securely. For online transactions, payments are processed through trusted third-party gateways to ensure the safety of your financial data.

  1. Data Sharing with Third Parties

We do not sell or rent your information to any third parties. However, we may share limited information with trusted partners such as:

  • Delivery and logistics providers (for order fulfillment).
  • Payment gateway providers (for secure payment processing).
  • Analytics tools like Google Analytics and Facebook Pixel (for improving our services and marketing).
  1. Cookies & Tracking

Our website uses cookies and tracking technologies to:

  • Provide a smoother browsing experience.
  • Understand customer behavior and preferences.
  • Show relevant ads and promotions.

You may disable cookies in your browser settings, but some parts of our site may not function properly without them.

  1. Children’s Privacy

NutroVite does not knowingly collect information from individuals under the age of 18. If you are under 18, please use our services only under the supervision of a parent or guardian.

  1. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your data (subject to legal and regulatory requirements).
  • Opt out of promotional communications.

To exercise these rights, please contact us at info@nutrovite.com

  1. Security of Your Information

We implement reasonable technical and organizational measures to safeguard your personal information. However, no method of transmission or storage is completely secure. By using our services, you acknowledge this risk.

  1. Lawful Basis & Regulatory Compliance

This Privacy Policy is formulated in line with Bangladesh’s ডিজিটাল কমার্স পরিচালনা নির্দেশিকা ২০২১ (Digital Commerce Operation Guidelines 2021), issued by the Ministry of Commerce. These guidelines mandate transparent disclosure of terms, privacy practices, refunds, delivery standards, and dispute resolution mechanisms in e-commerce operations.

  1. Changes to This Policy

NutroVite reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

  1. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

NutroVite

House 150, Road 1, Avenue 1, Mirpur DOHS, Dhaka

📧 info@nutrovite.com 

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